Terms of agreement
Terms and Conditions of providing tours booking services through the website https://gotripshare.com
LLP “Visit Stans”, hereinafter referred to as “the Agency”, in the person of director Usupbekov Aibek Temirbekovich, acting on the basis of the Charter, having all the necessary rights and permissions granted by the owner of website https://gotripshare.com, hereinafter referred to as “the Website”, hereby offers any natural and legal person, hereinafter referred to as “the User or the Client”, to use the services of flight ticket reservation, issuance, and sales, as well as other services, by means of the Website on the terms and conditions set forth below.
According to Clause 6 Article 395 of the Civil Code of the Republic of Kazakhstan, the present offer is a public offer, hereinafter referred to as “the Agreement”. According to Clause 3 Article 396 of the Civil Code of the Republic of Kazakhstan, the performance of the actions specified in this Agreement, including but not limited to booking and purchasing tours on the Website, as well as by setting an appropriate note in the reservation dialog on the Web site, and other actions specified in the Agreement, shall mean the User’s full and unconditional acceptance of the Agreement and its conclusion between the Agency and the User on the terms and conditions set forth below.
1.1. The terms and definitions used in this Agreement are used in the following meaning:
Public offer agreement – is an agreement between the Agency and the Client (the User) for the provision of tours booking services, its further processing and sale, which is concluded with the acceptance of the offer.
Acceptance of the offer – is the full and unconditional acceptance of the terms of the offer by means of carrying out actions by the Client expressing the intention to use the Agency’s website for booking services and buying tours.
Website is a publicly available, Agency-owned resource located on the Internet at www.gosharetrip.com, through which information about the timetable of the tours, tariffs and freight charges, fees, availability of places for transport and other types of services provided to the population by service providers.
Client – the User who has accepted the acceptance of the offer, and is thus the Customer of the Agency’s services under the concluded Public offer agreement.
Order – a duly executed request of the Customer to receive the services selected on the website.
Offer – is the present document “Public offer agreement for the provision of tours booking services through the technical capabilities of the Internet resource Letsharetrip.com”, published on the Internet at: https://gotripshare.com
User – is a capable person who has reached the age of 18 years and has the legal right to enter into a contractual relationship with the Agency.
Pricelist – the current systemized list of Agency services with prices published on the Website.
Support service – is a special department of the Agency, which monitors incoming Orders daily and maintains communication with Users via e-mail firstname.lastname@example.org
The terms “we” “us” “our” and “Letsharetrip.com”, etc. refer to the Agency. The terms “you”, “your”, “yours”, etc. refer to the User or the Client visiting the Website and/or making a booking or a purchase on the Website, or with the help of the Agency’s Customer Support Service, or using the result of the Website’s services.
Subject of the Agreement
2.1. The Agency undertakes to provide the User with services for booking, processing and selling tours (hereinafter referred to as the “Services”) in accordance with the terms of this Offer, and the User undertakes to pay for services in the manner and on the terms determined by this Agreement.
3. Procedure for conclusion of the Agreement
3.1. This Agreement is a public agreement (Article 387.1 of the Civil Code of the Republic of Kazakhstan), according to which the Agency assumes the obligation to provide Services that such an Enterprise (organization), in the nature of its activities, should exercise in relation to everyone who is to it will appeal.
3.2. The publication (placement) of the text of this Agreement on the website at the following address: http://www.gosharetrip.com is a public offer (offer) of the Agency, addressed to an indefinite circle of persons, to conclude this Agreement (Article 395.3 of the Civil Code of the Republic of Kazakhstan) .
3.3. The conclusion of this Agreement is made by the User’s accession to this Agreement, that is, by acceptance (acceptance) by the User of the terms of this Agreement as a whole, without any conditions, exceptions and reservations (Article 389, Article 393.1 of the Civil Code of the Republic Kazakhstan).
3.4. The fact of acceptance (acceptance) of the terms of this Agreement is the confirmation by the User of the fact of acquaintance with the terms of this contract, the absence of unpaid orders from the User.
3.5. The present public contract-offer is considered to be concluded (acceptance of the offer) from the moment of confirmation by the User of its consent to its terms by setting a mark in the step of choosing the round of the reservation dialog on the Agency’s website, after which the public offer agreement is considered the base document in the official relationship between the User and Agency.
3.6. The date of conclusion of the contract is the day of payment for the tour through the Internet resource http://www.gosharetrip.com
4. Rights and obligations of the Parties
4.1. Agency undertakes:
4.1.1. In a timely manner provide the User with information about upcoming tours (information on the timetable for the traffic of vehicles and the availability of free seats in the vehicle) on the pages of the Internet resource http://www.gotripshare.com.
4.1.2. Provide temporary reservation of available seats in the vehicle for the time of payment of the order.
4.1.3. To deliver the electronic ticket to the Customer’s e-mail address. The fact of delivery is the sending of an email about the payment of an order to the Customer’s e-mail address.
4.1.4. To preserve the confidentiality of the User’s information received from him/her during registration, with the exception of cases provided for by the current legislation of the Republic of Kazakhstan.
4.1.5. Agency reserves the right to not perform the Services in the event of force majeure circumstances.
4.2. Agency has the right:
4.2.1. To change this Agreement and Tariffs for services unilaterally, placing them on the resource http://www.letsharetrip.com.
4.2.3. Agency reserves the right to unilaterally amend the Agreement. Any changes made to the Agreement are deemed valid from the moment of publication on the Website.
4.2.4. Suspend the provision of services in connection with the necessary work.
4.2.5. Suspend the provision of services in violation of the terms of Agreement.
4.2.6. If there are sufficient grounds to refuse to provide a tour to the Client in the event of an offensive (or, according to the Agency’s estimates, the possibility of an offensive) of the following circumstances:
– the refusal is caused by the need to comply with the norms of domestic or international law;
– transportation of the Passenger or his baggage threatens the safety, health, property or comfort of other passengers or staff;
– the psychic or physical condition of the Passenger, including those caused by the use of alcohol and narcotic drugs, poses a threat to the Passenger, other passengers, staff or property;
– The passenger committed misconduct during the previous round, and the Agency has reason to believe that such behavior may repeat itself;
– The passenger did not complete the full cost of the tour;
– The passenger can not prove that he is the person indicated in the Booking;
– The passenger does not follow the safety instructions on the tour or other requirements.
4.3. User undertakes:
4.3.1. Prior to the conclusion of this Agreement review its content and the conditions proposed by the Agency on the Website www.letsharetrip.com.
4.3.2. Observe the terms of the Agreement for the provision of this service.
4.3.3. Pay for the Agency’s services on time.
4.4. User has the right:
4.4.1. To require the Contractor to provide services in accordance with the Agreement.
4.4.2. To purchase medical insurance directly from the Agency itself on the day of dispatch of the purchased tour.
5. The use of the Website
5.1. Website is located on the Internet at http://letsharetrips.com. The information on how to book and purchase tours and other services is available on the Website 24 hours.
5.2. The Website’s services are offered to you provided that you fully and unconditionally accept the terms of the Agreement. By using the Website in any manner, you agree to adhere to the terms and conditions set forth in the Agreement.
5.3. Ordering the services by means of the Website, the Client accepts the terms and conditions set forth below.
5.4. The obligatory conditions of your use of this Website are, and you confirm and guarantee that:
you are at least 18 years old;
you possess all the necessary civil rights and full legal capacity;
you will use this Website in accordance with this Agreement;
you will use this Website with the sole purpose of creating legitimate bookings for yourself or for another person for whom you are legally authorized to act;
you will inform such other persons of the conditions of the Agreement, as well as the terms and conditions that apply to the bookings, etc. you have made on their behalf, including all the rules and restrictions applicable thereto;
all information provided by you on this Website is true, accurate, current and complete;
the user is fully responsible for the presence and the correct format of documents and visas required for crossing the border of transit and destination countries, as well as the absence of any restrictions of entering/leaving the Republic of Kazakhstan and other countries (according to a legal resolution, etc.);
you realize that any bank card fraud (or its attempt) entails responsibility in accordance with the current legislation of the Republic of Kazakhstan;
you are aware that any fraud (or its attempt) while purchasing a tour or any other service on the Website can lead to problems when starting the tour;
you authorize the Agency to charge your bank card for the amount which corresponds with the cost of the chosen tour;
you give permission to collect, process, store, and use your personal and other data provided on the Website directly to the Agency, as well as any other party that takes part in providing the services.
5.5. We retain the right at our sole discretion to deny anyone access to this Website and the services we offer, at any time and for any reason without providing any explanation.
6. Prohibited actions
6.1. The content and the information on the Website, as well as the infrastructure used to provide this content and information, belongs to us or our suppliers and providers. As long as you have the opportunity to make a limited number of copies of your travel itineraries (and related documents), journeys, or services booked on this Website, you agree not to modify, copy, distribute, give to other persons, display, reproduce, fully or partially publish, license, give permission, create derivative works of this product, transfer, sell or resell any information, software, product, or service obtained on or with the help of this Website, as well as the trademarks signifying the Agency and/or other trademarks used on the Website.
6.2. Additionally, you agree not to:
use this Website and/or its contents for your commercial purpose;
make any speculative, false, or fraudulent bookings with the purpose of raising demand, violating the legislation and the terms of business competition and thus preventing the proper functioning of the Website compared to how it would function without such actions taking place;
access, monitor, or copy any content or information from the Website using robots, spiders, scrapers, or other automated means or manual processes for any purpose without our prior written permission;
violate any HTTP-header restrictions to block the functioning of this Website, or bypass and circumvent other measures employed to prevent or limit access to this Website;
take any action that imposes, or may impose at our discretion, an unreasonable or disproportionately large load on the Website;
“frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our preliminary written permission;
perform any other actions that do not comply with moral laws, principles of business ethics and the current legislation.
7. General terms of booking
7.1. The Agency’s booking system is an information system, which contains data about the complete range of services available for booking and purchase on the Website and includes tours destinations, tours duration, tours program description, seat availability, cost of the tour depending on number of bookings for certain destination and date etc.
7.2. The information in the booking system may be altered or added at any time, including but not limited to simultaneous booking and/or purchase performed by another Client (other Clients), cancellation of the tour by another Client (other Clients), etc., in this context it is suggested that the Client uses the booking system as it is, i.e. the Agency is not responsible for such changes of information in the booking system due to the reasons mentioned above and does not refund any additional expenses of the Client, caused by the information differences in the booking system at the moment of searching, booking and purchasing the tour.
7.3. Making an online booking on the Website, the Client shall provide personal details of all Clients for whom he’s making booking: last name, first name, gender, age, nationality, phone number and email address.
7.4. Ordering, the User shall fill in all the fields specified in the booking system as “mandatory.”
7.5. Change of personal data of any of the Clients in the saved Order is impossible. If personal details are to be changed or the Client wants to change the tour, the Client must notify the employees of the Agency through any contacts (e-mail, phone or instant messengers) indicated on the Agency’s Website.
7.6. Change of the tour’s destination in the saved Order is impossible. It is possible to change the direction of the tour only once. If you wish to change the direction of the tour, the Client should contact the Agency’s employees through any contacts (e-mail, phone or messengers) indicated on the Agency’s Website.
7.7. Children under 5 and/or babies can go on tour for free, without the right to occupy places in vehicles, without the right to occupy beds in the place of accommodation, and also without providing meals. For children from the age of 6, the parents are obliged to pay for the booking on the Website at full cost with the right to occupy a place in the car, with the right to occupy the bed at the place of accommodation and with the provision of food. Children under 16 years must go on tour only if accompanied by parents and the availability of all documents.
7.8. By creating a tour booking, you agree that you have been notified of the conditions for the formation of the tour price and the terms of payment, and you unconditionally accept these conditions. You accept and agree that the Agency can not be held liable for the costs of additional services provided in the locations and on the way.
7.9. Orders made by the Client are final and subject to automated processing by the booking system of the Agency.
7.10. The Client is obliged to provide all additional information (address of the place of accommodation in Almaty, vegetarian food option, requests for additional services, such as accommodation in a yurt, horseback riding, etc.) by sending a request on the Website, or by contacting the Agency’s employees at the specified contact information on the Website.
7.11. On the Website it is possible to arrange a tour purchase no later than 10 (ten) hours before the departure time planned by the Agency.
8. General terms of purchasing
8.1. The service is considered as provided properly and in full when the electronic version of the paid order of a standard form, which presents grounds for traveling or receiving services, has been sent to the Client’s email address specified while creating the Order.
9. Payment. Conversion
9.1. The Client authorizes the Agency to charge the specified bank account via the selected payment method an amount of 50% of the full cost of the Order, displayed on the Website, including commissions, surcharges of the payment systems, conversion amount for all made purchases.
9.2. The Client is solely responsible for all commissions and other expenses set by the bank which can be added to the cost by the bank card issuer.
9.3. Hereby the Client agrees to the processing of his/her payment information. If the selected payment method is payment with a bank card, the Client provides the payment information related to bank cards, i.e. card number, expiration date, CVV number, etc.
9.4. The Agency reserves the right to deny the Client the services or request copies of the card holder’s documents if there is suspicion that the transaction might be invalid and/or fraudulent.
9.5. In order to avoid illegal use of bank cards during the payment procedure, all Orders created on the Website and paid for with a bank card are checked by the Agency. According to the rules of international payment systems, in order to verify the card holder’s identity and his/her competence to use the card, at the Operator’s (in this case – the Agency’s) request, the User who has created the Order must provide scans of two pages of the card holder’s passport (a double-page spread with a photo) and of both sides of the bank card (the card number should be concealed, except for the last four digits) via email. If the User fails to provide the required documents within the period specified in the Agency’s request or if there are doubts as for their authenticity, the Agency reserves the right to cancel the Order without providing any reasons. The cost of the Order is then returned to the card used for payment.
9.6. Payment can be made only with bank cards of Visa and MasterCard payment systems.
9.7. Currency converter
The currency exchange rates are based on a variety of openly available sources and should be treated only as recommendation. The exchange rate may be inaccurate, and the effective rate may be different. The currency exchange rate is updated daily. If this information is used with professional purposes, we advise to consult a qualified specialist to check the accuracy of the exchange rate. We do not allow to use this information with any purpose other than personal use, and you are strictly forbidden to sell, distribute, or use this information commercially.
9.9. Bank fees and credit card fees
Certain banks and credit cards impose fees upon international transactions. If you are creating a booking outside the Republic of Kazakhstan with the help of a credit card, your bank may convert the payment amount into local currency and charge you for the currency exchange. This means that the amount specified in your credit card report may be in local currency, therefore it can be different form the amount you saw in the final payment page on the Website. Additionally, there may be a fee for an international transaction if the card-issuing bank is located outside the Republic of Kazakhstan. The bank or the company that has issued your card may consider the reservation of an international journey to be an international transaction as the Agency may transfer you payment to an international travel provider. The currency exchange rate and the international transaction fee are determined by the bank on the day it processes the transaction. Should you have any questions concerning these types of fees or the exchange rate applied to your booking, please contact us.
10. Rules and limitations of carriers and suppliers
10.1. Additional reservations and conditions will apply to your bookings and purchases of your selected services related to tours. Please read these additional terms and conditions carefully.
10.2. You agree to comply with the terms and conditions of purchase set forth additionally by any of the suppliers or carriers with whom you will cooperate, including but not limited to the payment of all amounts at the appropriate time and in accordance with the supplier’s rules and restrictions on the availability and use of tariffs, goods or services.
10.3. You acknowledge that some third-party providers or carriers offering certain services and / or activities may require that you sign a waiver before using their services and / or participating in the activities that they offer.
10.4. You understand and acknowledge that any violation of any rules or restrictions of the supplier or carrier can lead to the cancellation of your / your booking / booking, refusal to access your services, confiscation of the paid money for the reservation and / or debit your account by us for , which we lost as a result of such a violation.
11. Responsibility of the Parties
11.1. The quality of public communication channels, through which access to the Services is made, is beyond the responsibility of the Parties of this Agreement.
11.2. The Agency does its utmost to provide high-quality services to the User. The advice and information provided to the User can not be considered as guarantees.
11.3. The Agency does not bear responsibility and obligations for the implementation of insurance payment in the event that the User purchases health insurance from third parties.
11.4. Parties are released from responsibility for non-fulfillment or improper performance of obligations under the Agreement for the period of force majeure. Force majeure means extraordinary and insuperable circumstances, which prevent the performance of its obligations by the PARTIES under this Agreement. These include natural disasters (earthquakes, floods, etc.), the circumstances of public life (military actions, emergency situations, major strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transport, currency restrictions, international sanctions for prohibition of trade, etc.). During this time, the parties have no mutual claims, and each party assumes its own risk of the consequences of force majeure circumstances.
11.5. All disputes and disagreements that have arisen between the Parties under this Agreement or in connection with it, are resolved through negotiations between the parties using the User’s personal data indicated by him/her at the time of registration.
11.6. All issues not regulated by this Agreement shall be resolved in accordance with the current legislation of the Republic of Kazakhstan, as well as with local regulatory documents of the Agency, as long as they comply with the current legislation of the Republic of Kazakhstan.
12. Liability disclaimer
12.1. All stages of the order creation – indication of the routes and dates, selection of seats in the car, entering the passengers’ and buyer’s data, selection of payment methods, etc. — are solely the Client’s choice. The Client is fully responsible for the accuracy of the data he/she enters when creating a booking. The information entered by the Client is automatically fixed in the Agency’s system for order creation.
12.2. Along with the grounds for the Agency’s discharge of liability specified earlier in the Agreement, the statements of the present article apply additionally. The information, software, products, and services published on the Website may include inaccuracies or errors, including pricing errors. In particular, the Agency does not guarantee the accuracy, and discharges all liability for any errors or other inaccuracies (including, without limitation, prices, images, general service descriptions, etc.). Most of such information is provided by the respective suppliers. In addition, the Agency expressly reserves the right to correct any pricing errors on the Website and/or in pending reservations with incorrect prices. In this case, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
12.3. The Agency has no liability and will make no refund in the event of any delays, cancellations, overbooking, strike, force majeure or other causes beyond its direct control, and it has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
12.4. In no event shall the Agency be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including but not limited to your reliance upon content appearing on this Website; any computer viruses, information, software, linked sites, products, and services obtained through this Website; or otherwise arising out of the access to, display of or use of this Website) or otherwise, and even if the Agency and its providers have been warned of the possibility of such damages.
12.5. The Agency shall not be liable to the User for negative consequences and loss, including missed benefit, incurred as a result of the events and circumstances that are beyond its competence, as well as for the actions (or inaction) of a third party, namely:
in case of failure to fulfill the assumed obligations as a result of uncertainty, insufficiency untimeliness of information and documents provided by the Client, or the Client’s violation of the terms of this Agreement or the requirements to the documents;
for limitation of the passenger’s rights to arrive to or depart from the Republic of Kazakhstan imposed by competent authorities of the country concerned;
for the actions of consulates of foreign countries, including the delay, denial or rescheduling the time period of issuing visas;
for the consequences of the passenger’s violation of the customs and border formalities, rules of transportation and baggage allowance rules, as well as the violation of specific rules of conduct in the country of temporary residence;
for the absence of the passengers’ international passports or relevant documents regulating the travel of children under 18 at the time of the beginning of the trip;
the Client’s failure to observe the terms of the present Agreement and the requirements to its conclusion.
The Client confirms and guarantees that he/she has read and agrees with the following:
the requirements to registration and the availability of documents required for the travel, and assumes the responsibility for the preparation of all the documents necessary for the trip. The Clients should get informed of and comply with all the requirements of the destination country, including the requirements for the registration of documents necessary for the departure and arrival, the necessity of visas, purchase of medical insurance or compliance with other requirements necessary for entering the country. The Agency bares no responsibility for the passenger’s ignorance of this information or not meeting the requirements;
the cost of any tour destination, as well as cancellation and exchange policies;
the requirements specified for international passports and other formal documents, including those of the residual period of validity of international passport required for obtaining a visa and for entry into the destination country;
special aspects and rules of the border (customs) control (mode) between the Republic of Kazakhstan and foreign countries;
the obligation to observe the rules of customs and border procedures;
that passengers are solely responsible for the validity of international passports, travel permits for minors and other documents required for crossing the border, and for the accuracy of the information contained in these documents;
that the deportation of a passenger with an invalid entry or exit documents is carried out exclusively at the expense of the passenger. The passenger is obliged to obtain the necessary information about the deportation order at the consulate of the country concerned;
that any kind of interaction with the Agency can only take place in working days and working hours specified on the Website.
12.7. If despite the limitations above the Agency or its providers are found liable for any loss or damage which arose out of or in any way connected with any of the events described above, the liability of the Agency or its providers shall in no event exceed, in total, the service fees you paid to the Agency in connection with such transaction(s) on the Website.
12.8. The limitation of liability reflects the allocation of risk between the parties.
12.9. The Agency does not provide legal services and does not represent the interests of the Clients. The Client is solely responsible for untimely claims or failure to observe the necessary formalities.
12.10. The Website may contain hyperlinks to websites run by other parties. Such hyperlinks are provided only to inform you. We do not control such websites and are not responsible for their content, protection of personal information, or other standards of activities. In addition, your obligation is to take measures to ensure that any link you choose, or computer software that you download from this Website or other websites is free from all sorts of viruses, damages and other similar destructive phenomena. The fact that we insert hyperlinks to such websites does not mean that we endorse the material presented on this Website, or any sort of relations with their operators.
12.11. The Agency bears no responsibility for missed benefit or other indirect losses of the Client caused by the violation of the terms of the present Agreement. In any case, the maximum liability of the Agency according to this Agreement can not exceed the cost of services for which the Client paid directly to the Agency. No sort of penalty for the violation of the deadlines for the beginning and end of services, deadlines for drawbacks removal, etc. is calculated or applied.
12.12. In the event that it is determined that the above conditions were not met by the User, the Agency will not be liable for any damages, including consequential damages, as well as losses that you or other third parties will have due to the foregoing.
13. Tour cancellation policy
13.1. No cancellation penalties apply to unpaid reservations. Possibility of tour cancellation and/or exchange for another date or another direction of the tour is determined by the rules of use. Rules of application are available before payment during order creation.
13.2. Tour cancellation can be made up to 2 (two) days prior to the start date of the tour. Otherwise, prepayment for the tour is not refundable.
13.3. For cancellation of tour booking, you must send an application directly to the Website, or contact the Agency through the contact details indicated on the Website.
13.4. You can receive money for cancelled tour on your bank account (card) within 30 (thirty) days after the day of departure indicated in the booking. Ticket refund requests are only accepted in working days and working hours of the Agency’s offices specified on the Website.
14. Copyright and trademark notices
14.1. All contents of the Website are the property of the Agency or its partners. All contents are protected by copyright, including but not limited to the design of the Website, names, trademarks, logos, texts software, access to the database and elements of the Website.
© 2019 https://gotripshare.com. All rights reserved. (Law of the Republic of Kazakhstan “On Copyright and Related Rights”).
14.2. The Client is not allowed to partially or fully copy, distribute, or use and reproduce the contents of the Website or the basic code in any other manner without prior agreement with the Agency.
14.3. If you are aware of an infringement of our brand, please let us know by contacting our Customer Support Service.
15. Applicable law and disputes
15.1. The present Agreement (and any other norms and conditions mentioned in it) is a full Agreement between you and the Agency in regard to the Website and it cancels all the previous or simultaneous messages and recommendations, whether electronic, oral or written, between the Client and the Agency in regard to the Website.
15.2. The printed version of this Agreement and any communication message sent by electronic means shall be accepted in any judicial procedures based on this Agreement, it relates to the Agreement and is subject to the same terms as other documents that have been produced immediately and stored in a printed form.
15.3. Fictitious names of companies, goods, people, features and/or information mentioned on the Website shall not represent any real person, company, product or event.
15.4. The invalidity of any part of the Agreement does not mean the invalidity of the entire Agreement.
16. Personal information
16.1. The Agency receives and stores all the information you enter on our Website or provide us with in any other manner. This includes information which can be used to identify you (“personal information”), i.e. your first and last name, gender, age, nationality, phone number, email address, etc. We do not store any payment information. You may consider it necessary to not provide us with certain information, however, in general, some information is required to register as a participant, book and pay a journey, ask us something or initiate any other business operation on our Website. We automatically collect certain data about your computer while you are using the Website. For example, we collect information about your IP address, web browser (Firefox, Safari or Internet Explorer) and the address of the website which brought you to ours. We may also collect information about your online activity, namely: what journeys you have viewed and what bookings you have made. The purpose of collecting this information is personalize Client’s experience and to prevent fraudulent attempts.
16.2. The processing of personal information is also carried out in order to provide access to information and materials located on the Website.
16.3. Types of collected, stored, and processed personal information:
first and last name;
place of residence;
electronic identification data;
electronic information about localization.
16.5. The Agency may share your information with the following organizations and independent providers, acting on our behalf, including those processing credit card information, business analysts, customer support, marketing specialists, distributing surveys and fraud prevention.
17. Force majeure
17.1. The parties are released of liability for complete or partial failure to perform obligations imposed by the Agreement if such failure was caused by force majeure arising after the conclusion of this Agreement.
17.2. The circumstances of force majeure include fire, natural disasters, military operations of any kind, epidemics, the acts of legislative and executive power impeding compliance with obligations, changes in immigration policy, strikes, terrorist attacks, and other circumstances beyond the reasonable control of the Agency and the Client (hereinafter jointly referred to as Parties). Deadline for the fulfillment of the obligations under the Agreement is delayed according to the time during which such circumstances still have effect.
17.3. The Party which appeared to be unable to fulfill its obligations hereunder, shall immediately notify the other Party on the emergence (or termination) of the circumstances. Failure to notify or untimely notification of the indicated circumstances shall deprive the parties of the right to refer to these circumstances and shall not release of liability under this Agreement. The time of performance of obligations by the Parties under the present Agreement is extended in proportion to the period of time during which such circumstances have effect. If the circumstances continue for more than 14 (fourteen) days, each Party will have the right to refuse to perform its obligations hereunder. The existence of the indicated circumstances is to be confirmed by a competent authority of each of the Parties.
7.4. In the event of these circumstances, the Parties have the right to seek in court for termination of the Agreement.
The Agreement shall come into force upon its conclusion (clause 3.6) and is valid until the parties fulfill their obligations.
19. Termination of the Agreement
19.1.1 This Agreement may be terminated at any time at the initiative of the Client or the Agency or by sending the other party a notice by mail.
19.2. The Agency has the right to terminate the Agreement at any time without prior notice if the User violates the rules and terms of booking and payment for the services.
20. Other conditions
20.1. The Parties unreservedly agree that this Agreement is concluded at the address of the Agency’s office.
20.2. By concluding this Agreement, the User hereby declares that:
20.2.1. According to his/her information, the content of his/her Data does not contradict the legislation of the Republic of Kazakhstan and does not violate the rights and legitimate interests of third parties, including intellectual property rights;
20.2.2. Information provided while creating the order for the provision of Services is complete, truthful and accurate;
20.2.3. He/she understands and agrees that some of the information he/she provided during the execution of the order for the provision of the Services may be available to third parties due to the requirements of the legislation of the Republic of Kazakhstan.
21. The Agency’s details
LLP “Visit Stans”
20 Elebekov street, Medeuskyi district, Almaty, The Republic of Kazakhstan
Customer Support Service:
Phone: +7 (777) 666 76 10