Visit Stans (whose registered office is at 20/9, Elebekova Str., Almaty, Republic of Kazakhstan) (“Gosharetrip”, “we”, “our” or “us”), acting as data controller, is committed to protecting and respecting your privacy. This notice (the “Privacy Notice”) is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via the website (the “Site“).
This Privacy Notice (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2. What information do we collect from you?
We can collect and process (including collection, recording, systematization, accumulation, storage, updating (updating, modification), extraction, use, (transboundary) transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction) of the following information about you as a user:
The information you provide will be used for the following:
We can collect and process (including collection, recording, systematization, accumulation, storage, updating (updating, modification), extraction, use, (transboundary) transfer (distribution, provision, and access), depersonalization, blocking, deletion, destruction of the following information about you as a user:
2.1 Information you provide. You can provide us with information including information that you can use to identify your-self (“personal data”) when using our Website by filling out forms on the Website (for example, registration forms), participating in any of our contests , promotions or surveys, when communicating with us by phone, e-mail or otherwise, as well as when reporting a problem with our Website.
2.1.1 Necessary information required for registration in order to obtain the services provided on our Website or access to other services, including first name, last name, email address, date of birth, gender, mobile phone number. All fields are required. If you do not provide the required information, Letsharetrip will not be able to provide you with the services offered on our Website;
2.1.2 Information on all bookings you have made;
2.1.3. Accounting or financial data on transactions conducted through our Website or otherwise. They may include, among the other things, payment card or bank account data, travel data or parts thereof that you have booked or offered through our Website;
2.1.4. Information about your visits of our Website and the resources to which you have access;
2.1.5. Your answers in any surveys or questionnaires, for example reviews of travel that you shared with other users of our service; Such information can be used for analytical purposes and for users’ needs understanding;
2.1.6. Information we can ask you and / or which may be required when you inform us about a problem with our Website or our service, for example, the subject of your request sent to the support service;
2.1.7. Information on your location;
2.2 Information collected automatically by us.
2.2.1 With respect to each visit of our Website, in accordance with applicable law and, if necessary, with your consent, we may collect information about the devices that you use and the networks that you connect when using our services. Such data may include the following: your IP address, login information, information about the form and version of the browser, the types of browser plug-ins, the operating system and the platform, the history of visits of our Website, pages through them and from them, indicating URL, browsing history or search history, information about download errors, the duration of visits to specific pages, interaction with pages and any telephone numbers from which calls were made to our customer support. We collect the specified data using various technologies, including cookies.
3. How do we use the data collected about you?
The information we collect is used for the following purposes:
3.1 To fulfill our obligations, as well as providing you with the information and services that you have requested from us;
3.2 Sending you information related to services via e-mail, and/or SMS, and/or by other communication means (for example, confirmation of your booking);
3.3 Accepting payments from you or, if applicable, transferring to you the invoices received by us on your behalf;
3.4 Providing you with the opportunity to leave your feedback regarding our services or travel that you shared/ share and/or organize such trips;
3.5 Providing you access to our support services and the opportunity to communicate with our support team;
3.6 Ensuring compliance with (i) applicable laws, (ii) our Terms and Conditions, (iii) of the Privacy Statement.
3.7 Sending you in accordance with applicable law promotional materials and information necessary to simplify the service or booking process, and also to make you suggestions and recommendations regarding goods and services related to our service that may of interest to you. In addition, we use your data to show you our advertisements on social media. More detailed information on how these functions work, and the data collected about you, could be found on the corresponding pages of social media;
3.8 Notification on changes of our service; automatically collected information is used for the following purposes:
3.9 Website administration and conducting internal works, including troubleshooting, data analysis, testing, research, analytics, surveys;
3.10 Website Improvement for the content best representation for you and your devices;
3.11 Contributing to the security and reliability of our Website;
4. Who are the recipients of the information we collect about you, and for what purposes?
4.1 When using our service, certain information about you is communicated to the corresponding participants of our services in the process of booking, exclusively in the extent necessary to use the service (for example, we inform your phone number to the driver with whom you go on a trip).
4.2 We may receive and transmit information about you, including personal data, if you use any other websites operated by us or other organizations and affiliates of Letsharetrip to achieve the objectives specified in this Privacy Statement.
4.3 In addition, we closely cooperate with third parties who may be the recipients of your personal data, for example:
– Our business partners who can advertise their services on our Website, to which you can decide to subscribe: such services include any services related to our operations, such as insurance, banking and rental services;
– Our business partners who can advertise our services on their websites;
– Our contractors in the technical sphere, in the sphere of payment and delivery, analysts and credit bureaus.
4.4 We do not disclose any information about you, whether about the user, including your personal data, to the third parties, with the exception of the following cases:
4.4.1 If it is necessary to involve a third-party service provider for the performance of any contract between you and us with the purpose of improving or expanding our services (for example, if we charge you or receive money in connection with any services on the Website);
4.4.2 In the booking process and with the purpose of providing the necessary services, data such as your name, surname, mobile phone number and/or e-mail address can be displayed on the Website and/or transmitted to the driver;
4.4.3 In the framework of our rating system, your comments published on the Website; references with your abbreviated name and photo will be visible to all Website visitors;
4.4.4 We cooperate with data processing and analysis service providers and use search engines to improve and optimize our Website;
4.4.5 When it was directly requested by you
4.4.6 In addition, Letsharetrip may disclose information about you if it is required by law or if we are sincerely convinced that such access, preservation or disclosure is reasonably necessary to (i) respond to claims made against Letsharetrip, (ii) compliance with legal requirements, (iii) the execution of any agreements with our users, such as our Terms and Conditions, Privacy Statement, Rules of Conduct, (iv) in an emergency that may cause harm to health, injuries to any person or his death, (v) conducting an investigation, (vi) protecting the rights, property and personal safety of Letsharetrip, its users and other persons;
4.4.7 When we sell or purchase any business or assets, when we can disclose your personal data to a future seller or buyer of the said business or assets, in accordance with applicable law;
4.4.8 Upon the acquisition of Letsharetrip of all or part of its assets by a third party when the personal data of its users available to the service will be one of the transferred assets.
4.5 In accordance with applicable law and where required, with your consent, we may combine information about you, including your personal data and cookie data, which we transmit to and receive from our business partners. We can use this information and the combined information for the above mentioned purposes.
4.6 We draw your attention to the fact that if you decide to provide us with information about yourself, including personal data, through the services of our business partners, allowing you to add information to our website, in addition to this Privacy Statement, you may also be subject to a confidentiality policy and/or confidentiality clause of any of our business partners. We do not control the collection and/or processing of information about you, which are carried out on the websites of our business partners.
5. Links to other websites and social media
6. Changes to the Privacy Statement
Any changes that we may make to this Privacy Statement in the future will be provided on this page.
If you want to contact us in order to communicate your opinion about our principles of confidentiality, or to send a request regarding your personal data, you can send it to email@example.com.
I hereby certify that I understand and fully agree with the above mentioned conditions for the processing of my personal data.